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Refund and Returns Policy

Return and Refund Policy

Effective Date:December 9, 2024

Scope and Intent

This Return and Refund Policy applies to all purchases made through the Boostedsavvy website.    

Contact Information

For any questions about returns and refunds, please contact our customer service team via:

Return Window

You have the right to return your purchase within 30 days of receipt without providing a reason.

Return Instructions

  • Return Notification:
  • Return Authorization:
    • After review, we will provide detailed return instructions and a prepaid shipping label if applicable.
  • Packaging and Shipping:
    • Securely pack the product in its original packaging with all labels and tags intact.
    • Include the return authorization form and any required documentation.
    • Use the prepaid shipping label or follow the instructions provided.

Return Costs

  • For Defective or Damaged Products: Boostedsavvy covers all return shipping costs.
  • For Change of Mind: Customers are responsible for return shipping costs.

Specific Return and Refund Conditions

  • For Defective or Damaged Products: Boostedsavvy covers all return shipping costs.
  • For Change of Mind: Customers are responsible for return shipping costs.

Specific Return and Refund Conditions

  • Change of Mind: Items must be unused, undamaged, and in their original packaging.
  • Defective Products: Contact us immediately for assistance. We will provide a replacement or a full refund.
  • Damaged Goods: Notify us within 48 hours of receipt with photographic evidence. Return shipping costs will be covered.
  • Incorrect Product Received: We will arrange the return and send the correct item promptly.
  • Undelivered Items: Contact us to investigate. If unresolved, we will issue a refund or replacement.

Order Cancellation

Orders can be canceled prior to shipping. If shipped, follow the return process above.

Timelines

  • Return Window: 30 days from receipt of the product.
  • Processing Time: Refunds are processed within 7 days of receiving and inspecting the returned item.
  • Refund Period: Approved refunds take up to 7 days to reflect in your original payment method.

Refund Methods

Refunds will be issued to the original payment method used during the purchase.

Exceptions to the Return Policy

The following items cannot be returned:

  • Custom or personalized products.
  • Opened or used hygiene-related items (e.g., socks, protective gear).

Return Address

Send all returns to:755 Plainfield Rd, Willowbrook, IL 60527, USA

Shipping Method and Costs

Shipping Method: DHL with Track & Trace.

Legal Rights

This policy does not affect any statutory rights you may have under applicable laws.

Questions?

Visit our FAQ page or contact our support team for assistance:

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Website Name: Boostedsavvy
Address: 755 Plainfield Rd, Willowbrook, IL 60527, USA
Email: contact@boostedsavvy.com
Contact Page: https://boostedsavvy.com/contact-us/
Phone: +1 3025574414
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Monday to Friday (8:00am – 5:00pm) (Live Chat and E-mail)

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