FAQs

1. What is the return policy?

We have a 30-day return policy. If you’re not completely satisfied with your purchase, you can return it for a refund within 30 days. Contact our team to initiate the return process.

2. What are the conditions for a return?

To qualify for a return:

• You must contact us to begin the return process.
• The item must not be damaged or defective due to your actions.
• The return request must be made within 30 days of purchase.
• The product must be in its original condition and packaging.
• A valid reason for the return is required.

3. How do I request a return?

Please contact us with:

• Your order number.
• Proof of purchase.
• A brief description of why you’d like to return the item.

Our team will review your request and provide detailed instructions.

4. How long does it take to process a refund?

Refunds are processed within 7 business days after we receive your returned product. Processing times may vary depending on your bank.

5. Do you offer exchanges?

Yes, we do! If the product you wish to exchange is out of stock, you can wait for restocking or request a refund.

6. What should I do if I receive a damaged or defective product?

If your product arrives damaged or defective, contact us within 30 days. We’ll promptly provide a replacement or issue a refund.

7. What is the shipping method?

We use Standard Shipping via trusted couriers like DHL and FedEx for reliable delivery.

8. Do you ship internationally?

Currently, we only ship within the United States.

9. How can I track my order?

After your order ships, you’ll receive tracking details via email. You can also track your shipment on our Order Tracking page. Please allow up to 24 hours for the tracking information to update.

10. Can I cancel my order?

Orders can be canceled only if they haven’t shipped yet. If the products are already in transit, cancellations are not possible.

11. How can I contact customer support?

Our support team is here to help:

• Phone: +1 302-557-4414
• Email: contact@boostedsavvy.com
• Mailing Address: 755 Plainfield Rd, Willowbrook, IL 60527, USA